Friday 7 August 2015

5 Star Service *****


At the St Kilda we are consistently striving to meet the needs of our guests to ensure they have a happy and relaxing stay. We feel that one of our greatest assets is our service! From the moment you arrive you are greeted by professional and attentive staff, served complimentary homemade scones and cup of tea or coffee, whilst you enjoy your refreshments our porters are on hand to help with your luggage. In the dining room there is No Buffet service here!! We have a team of established waiters and waitresses who will attend your needs.
We know our staff are great!! and do a fabulous job so we thought it would be rather nice if we launched a Staff Award Scheme. This allows our guests to nominate who they think deserves some extra recognition for going that extra mile. This has proved very popular with guests and of course our staff, each month the nominations come in and are counted, the person with the most nominations then receives an award and a certificate as the Employee of the Month
July’s winner was our waitress Bozena – known to some of our regular guests as Bobo – Well done.