5 Star Service *****



At the St Kilda we are consistently striving to meet the needs of our guests to ensure they have a happy and relaxing stay. We feel that one of our greatest assets is our service! From the moment you arrive you are greeted by professional and attentive staff, served complimentary homemade scones and cup of tea or coffee, whilst you enjoy your refreshments our porters are on hand to help with your luggage. In the dining room there is No Buffet service here!! We have a team of established waiters and waitresses who will attend your needs.

We know our staff are great!! and do a fabulous job so we thought it would be rather nice if we launched a Staff Award Scheme. This allows our guests to nominate who they think deserves some extra recognition for going that extra mile. This has proved very popular with guests and of course our staff, each month the nominations come in and are counted, the person with the most nominations then receives an award and a certificate as the Employee of the Month

July’s winner was our waitress Bozena – known to some of our regular guests as Bobo – Well done.



The Olympic Torch passes the St Kilda Hotel

The Olympic Torch passes the St Kilda Hotel 29th May 2012, guests and staff wait patiently outside the hotel to see this once in a lifetime experience.

Beautiful weather brought  the crowds out early to enjoy the sunshine, and the Llandudno Town Band played in the background whilst we waited for the procession to pass by.

A helicopter buzzed above us and then the first of the cars arrived with a police escort, the sponsor buses were next building up the atmosphere with their music and dancers and advertising boards telling us the torch was 6 minutes away.


All cameras were poised as the torch got nearer and nearer and then everyone cheered as it passed by on it's way  to the next stop in Colwyn Bay and then on to Chester.

Two of our Chefs sulking because they wanted to carry the torch!! (please don't tell them I said that) :)

Time to Celebrate!

All the staff  gathered today for a small celebration, to toast our success at the recent "Group Travel Awards".

To achieve the award three times in succession, recognises the dedication and hard work that Mr & Mrs Jones have put into the hotel over the last 23 years.

 All the departments in the hotel must be congratulated, as guests receive the same friendly service from the reception staff who meet and greet, to the houskeepers keeping all bedrooms and other areas of the hotel spick and span, the bar staff who keep the drinks flowing whilst the entertainers perform their fabulous acts.

I cannot forget the Waiters and Waiterreses who work extremely hard to ensure, guests recieve their meals with a smile, the staff who work behind the scenes and if I dont mention the Chefs I wont eat for a week!!

  

We all enjoyed the break in routine to stop and gather in the dining room to have a few nibbles, a glass of Champagne, followed by a slice of cake of course! It was very apparent that each and everyone of us, are extremely proud to be part of this fantastic team, becoming the "Best Individual Hotel for Groups" in Great Britain and we are all now very busy planning what we need to do to win in 2012.

Mr & Mrs Jones kindly presented each member of staff with a Certificate of Appreciation and a gift to mark the celebration. 

Well Done Everyone!!

~~~~~~~~~~~~~

Roll Of Honour

Proprietors

Mr Ken Jones & Mrs Margaret Jones

Front of House & Operations Manager

Suzanne

Reception Team

Jeanette, Maureen, Pat. Thea. Brian

Chefs

Ken, Sandra, WaldeRmar, Simon

Restaurant Team

Violetta, Bobo, Agnes, Kris, Pavel, Joanna, Anna, Richard, David, Greg

Housekeeping Team

Rita, Wendy, Janis, Lina, Rosemary, Wanda.

Kitchen Team

Virgis, Phil,

Bar Staff & Night Porters

Iain, Bill, Adam

also Stan, Piotr and all our fabulous Entertainers and not forgetting me!