All the staff gathered today for a small celebration, to toast our success at the recent "Group Travel Awards".
To achieve the award three times in succession, recognises the dedication and hard work that Mr & Mrs Jones have put into the hotel over the last 23 years.
All the departments in the hotel must be congratulated, as guests receive the same friendly service from the reception staff who meet and greet, to the houskeepers keeping all bedrooms and other areas of the hotel spick and span, the bar staff who keep the drinks flowing whilst the entertainers perform their fabulous acts.
I cannot forget the Waiters and Waiterreses who work extremely hard to ensure, guests recieve their meals with a smile, the staff who work behind the scenes and if I dont mention the Chefs I wont eat for a week!!
We all enjoyed the break in routine to stop and gather in the dining room to have a few nibbles, a glass of Champagne, followed by a slice of cake of course! It was very apparent that each and everyone of us, are extremely proud to be part of this fantastic team, becoming the "Best Individual Hotel for Groups" in Great Britain and we are all now very busy planning what we need to do to win in 2012.
Mr & Mrs Jones kindly presented each member of staff with a Certificate of Appreciation and a gift to mark the celebration.